Returns & Exchanges

At IN YOUR SHOE, we want you to love your fit, which is why we offer a seamless 14-day return and exchange policy for all unworn items in their original packaging. Whether the size isn't right or you've changed your mind, we are here to ensure your shopping experience remains effortless.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the products are in their original, unwashed condition.

3

Schedule a Pickup

Once your request is approved, our courier partner will contact you within 48 hours to collect the package from your doorstep.

4

Receive Your Refund

After our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing